VoIP (Voice over Internet Protocol) technology has gained immense popularity among fast growing business organizations across the world. VoIP technology has undergone various developments over the last decade. There are on-premise communication systems beyond VoIP technology.
Unified communication is a new technology which acts as a bridge between VoIP system and other computer based communication technology. It may be a set of products or devices which provides consistent unified user interface across multiple devices and media types. Hosted PBX system is not restricted to VoIP only.
Hosted PBX is one of the latest spin offs of VoIP technology. This technology allows businesses to have a sophisticated telephone system without much investment on telephone equipment. The entire system is operated and managed by the VoIP provider. In fact, the entire telephone system is operated and maintained by your Voice-over-IP (VoIP) service provider. A Hosted PBX lets the employees work from home, hotel or from any location being connected to the office telephone system.
A hosted PBX system is the PBX system whose hardware is located off site and calling features are routed to the phones over Internet. This system offers many features including that of traditional PBX system but at a very affordable cost.
Scalability: Hosted PBX system allows business organizations to select services and avail on-demand features. Hosted PBX system can scale business at a low cost by ordering the required phone connections as and when required along with the necessary features. Upgrading or downgrading the system is hassle-free and quick, so business can easily carry out both as and when required.
Secured and reliable: Hosted server is location independent and along with the carrier class equipments (with power backup systems) Hosted PBX lends greater reliability to the business communication system of a company.
Simplified management: Maintenance and support does not require too many types of equipment and with the service companies offering complete support, users can afford to not worry about the system maintenance. Moreover, the system is not much complex and is user friendly.
Low cost for implementation and maintenance: The equipment used in this system are comparatively lower in price. Moving, adding and any changes undergone can be easily accomplished through the administrator interface or a phone call to support provider. Also money is saved on monthly expenses.
The system provides cost effecting calling charges both local and long distance thus lowering the monthly bill.
Advanced calling features: Hosted PBX system provides the best telephony features and the users also don’t need to purchase the equipment.
There are several advanced features that can be added to the service on a regular basis. It is the responsibility of the service provider to upgrade the system regularly. All the incoming calls are handled by an intelligent routing system that forwards the call to its recipient based on the priority attached to the numbers. Features like voice to email, remote call management, voice messaging, fax to email, auto attendant etc can really boost up the business.
Increases usability: Irrespective of the location of the employees, Hosted PBX helps to unite all employees. All the employees can have access to the features of the system from any geographical location. Also free online calls saves lot of money. Calls made between the hosted PBX connected office and the remote locations are free of cost.
Michelle Patterson
About the Author:
Michelle Patterson is excited with the new technologies that are threatening to change the way we stay in touch and communicate, particular in business. She works with companies that are introducing these technologies to make understanding them easy for regular people.
Unified communication is a new technology which acts as a bridge between VoIP system and other computer based communication technology. It may be a set of products or devices which provides consistent unified user interface across multiple devices and media types. Hosted PBX system is not restricted to VoIP only.
Hosted PBX is one of the latest spin offs of VoIP technology. This technology allows businesses to have a sophisticated telephone system without much investment on telephone equipment. The entire system is operated and managed by the VoIP provider. In fact, the entire telephone system is operated and maintained by your Voice-over-IP (VoIP) service provider. A Hosted PBX lets the employees work from home, hotel or from any location being connected to the office telephone system.
A hosted PBX system is the PBX system whose hardware is located off site and calling features are routed to the phones over Internet. This system offers many features including that of traditional PBX system but at a very affordable cost.
Advantages of On-premise systems:
Flexibility: Hosted PBX system is popular for its flexibility as no other technology can match the Hosted PBX systems that facilitates multiple work locations, outside sales force, remote workers and even employees working from home.Scalability: Hosted PBX system allows business organizations to select services and avail on-demand features. Hosted PBX system can scale business at a low cost by ordering the required phone connections as and when required along with the necessary features. Upgrading or downgrading the system is hassle-free and quick, so business can easily carry out both as and when required.
Secured and reliable: Hosted server is location independent and along with the carrier class equipments (with power backup systems) Hosted PBX lends greater reliability to the business communication system of a company.
Simplified management: Maintenance and support does not require too many types of equipment and with the service companies offering complete support, users can afford to not worry about the system maintenance. Moreover, the system is not much complex and is user friendly.
Low cost for implementation and maintenance: The equipment used in this system are comparatively lower in price. Moving, adding and any changes undergone can be easily accomplished through the administrator interface or a phone call to support provider. Also money is saved on monthly expenses.
The system provides cost effecting calling charges both local and long distance thus lowering the monthly bill.
Advanced calling features: Hosted PBX system provides the best telephony features and the users also don’t need to purchase the equipment.
There are several advanced features that can be added to the service on a regular basis. It is the responsibility of the service provider to upgrade the system regularly. All the incoming calls are handled by an intelligent routing system that forwards the call to its recipient based on the priority attached to the numbers. Features like voice to email, remote call management, voice messaging, fax to email, auto attendant etc can really boost up the business.
Increases usability: Irrespective of the location of the employees, Hosted PBX helps to unite all employees. All the employees can have access to the features of the system from any geographical location. Also free online calls saves lot of money. Calls made between the hosted PBX connected office and the remote locations are free of cost.
Michelle PattersonAbout the Author:
Michelle Patterson is excited with the new technologies that are threatening to change the way we stay in touch and communicate, particular in business. She works with companies that are introducing these technologies to make understanding them easy for regular people.
