google-site-verification=rELuVVyS5Y8o0Ezst8ITY3su3PIT5khzDgo-anRp4o8 Here’s How to Retain Customers to Drive 3x Revenue ~ Tech Senser - Technology and General Guide

1 Jul 2015

Here’s How to Retain Customers to Drive 3x Revenue

In today’s highly competitive world, business operators have to come up with strategies that will enable them to retain their customers. You will be amazed to know that more than 90% of businesses fail to retain their customer due to multiple reasons. Therefore in this article we would discuss some effective approaches that any business operator could implement to drive 3x customers as well as revenue for their business.

Business operations


Here are 4 smart approaches that you should make sure to grow your business proactively.

Friendly Customer Support System
According to a recent survey based report it’s unveiled that customer support is the heart of every business. This is why every leading business ensures to set up an effective customer support system to facilitate their customers in a rocket rapid manner.

No doubt this is a great method to satisfy customers by answering their queries and reporting every inconvenience that they have faced while making their transactions. If you want to retain more customers then you must organize an effective communication system to build a stronger relationship with them. Friendly customer support system is the only way to grow one business 3X faster.

Entertain Your Customer
It is true to say that customers love to purchase goods and services from businesses that offer discount along with freebies and add-ons to them. If you want to drive 3X revenue, then you must enhance the retention rate of your customers by entertaining them with great discounts and amazing offers.

It is seen that businesses that entertain their customers with big discounts and guarantees always provide a solid impression to them that they really care about them. Thus you can also entertain your customer with amazing discount and guarantees to tell them that they’ve made a wise decision to choose you from the extensive list of rivals.

Offer after Sales Service
Believe it or not the most effective approach to retain customers is to facilitate them with after sales services. Keep in mind to entertain your customers with after sales services so that they will love to order goods and services to your firm.

For instance, you can offer them free delivery or free of cost repairing services to please them in the best manner. Think out of the box to please your customers with extra-ordinary services that are not offered by your competitors to add them into your clients list. After sales services would not only allow you to drive more repeat customers but also allow you to gain competitive advantage over your rivals.

Act on Customer Feedback
A new statistics proved that more than 75% of businesses fail to drive repeat customers because they fail to act on customer’s feedback. If you want to increase the satisfaction as well as retention rate of your customers then you must organize a system that will allow you to fulfill their request.

By doing this, you will provide a better impression to them that you really value them. Otherwise you will miss a great opportunity to delight your customer but also drive your customers to your competitors.

 Jessica Barden

About the Author:

Jessica Barden is a proficient content writer who loves to help out students in their academic matters. In these days, she is writing blogs on Writingbunch.co.uk and other technology forums to facilitate young professionals.