Information About Integrated Workplace Management System

An Integrated Workplace Management System (IWMS) is a software solution designed to optimise an organisation’s facility management and real estate performance. There are many software solutions which optimise facility management and real estate individually but their focus in most cases is to solve a single business problem. An Integrated Workplace Management System on the contrary, is an integrated solution not aimed at solving one individual business problem, but improving the organisation as a whole.

Processes are the foundation of any organisation. They can be found throughout, flowing between departments and stakeholders, and governed by organisational rules. Even the slightest improvement in organisational process can have a huge impact on a company’s profit. Most Integrated Workplace Management Systems are process driven, so they optimises processes.

Optimising processes can only be successful when solid information about those processes is
obtained. An opinion or gut feeling cannot be relied upon to make important decisions; reliable, fact-based information is essential. An Integrated Workplace Management System can empower people to make those decisions. In addition, combining information from other parts of an organisation can improve it as a whole.

Integrated Workplace Management Systems provide solutions in the following functional domains:

• Property Management

• Project Management

• Facilities and Space Management

• Maintenance Management

Environmental Sustainability is increasingly being added to the Integrated Workplace Management System remit, given the importance of corporate and social responsibility in today’s society.

As today’s workforce is becoming more and more de-centralised, the need for web-based solutions is increasing. Dispersed and mobile personnel are challenging facility and real estate professionals to re-evaluate and change existing methods. This change is mainly driven by the increase of web-based technology in today’s society. Most Integrated Workplace Management System solutions are web-based and are well equipped for both domestic and international use.

Over recent years a number of technology standards initiatives have gained momentum. These can simplify and streamline data exchange between service providers and third party systems. Most Integrated Workplace Management System vendors have already incorporated standards in their product portfolio and this will increase dramatically.