Internet Faxing Services: Case Study 1

Faizan Ahmad
By -
Internet Faxing
Chris Kasten, Chief technical Officer of Efficient Forms LLC, Littleton, Colarado, was a worried man. Efficient Forms specialized in business form and data collection automation. Many companies and their 1000s of employees depended on Efficient Forms to process mega-voluminous paperwork, sort out data, and then send the reports across.

And there were so many documents coming in daily that Efficient Forms could not handle it. The company would even receive paperwork that was six inches thick, which had to be processed accurately and with speed.


Efficient Forms did everything efficiently, and their customers began to grow. So did the paperwork. But their existing email-to-fax provider’s service began to deteriorate.

At that time Efficient Forms decided to switch to an online faxing service that:

(a) Did not charge very high per page fees, which would leak working capital
(b) Offered discounts based on volumes
(c) Featured excellent customer support
(d) Could handle voluminous incoming faxes
(e) Could quickly scale up incoming fax capacities

They shortlisted a few companies – as there were, and are, not many efficient online fax companies around – and finally settled for one. The new company was efficient, and customer-friendly, and then things started to change at Efficient Forms.

Efficient Forms now could receive 1000s of documents every day, have their employees sort them out, tuck them into neat folders. The documents would then be immediately sent over to the processing department. The data would be scraped, analyzed, updated, and sent. No employee faced any delay or system glitch, and work went as per schedule.

As the new internet faxing service’s pricing structure was reasonable, the company could take on additional work without draining their precious working capital. The service worked like any other online faxing service. It converted the received faxes into a computer file, and then attached this file and sent it as an email. It was a secure service and this feature ensured that Efficient Form’s data could not be compromised.

It also sent the documents emailed by the company to analog fax devices. In this way, an efficient and scalable email to fax service helped a company grow. It helped receive voluminous documents, ensured their security, sent them over quickly as an email attachment, and just about did every other function that was required to help Efficient Forms become more productive and profitable.

65% of America still does business with faxing. However, most business owners have yet to switch to online faxing technology, which is affordable, eco-friendly, simpler, faster, and helps cut expenses. If this technology could help Efficient Forms LLC, why can’t it work wonders for your business?
Source: http://www.a2.com/telecom/rapidfax-story.html

  Corben Ellis

About the Guest Author:

Corben Ellis is a tech-head and blogger with a knack for stats and figures. He recently started using an internet faxing service he highly recommends for increasing productivity and efficiency in the office.
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