Today the majority of businesses rely on an IT infrastructure in order to carry out every day working tasks, however not all of them have the resources to be able to hire in-house experts to manage their systems.
Instead many businesses are turning to IT companies offering managed services. In this article we will talk you through some of the services available and how they can benefit your business.
What are managed services?
IT companies give their clients the option to pick and choose the services they require. For some this will be security management, whereas others may require help when it comes to data backup and disaster planning.Managed services are available to businesses of all sizes, however it is common for small to medium sized businesses to make use of them, as hiring an in-house IT team would not be cost effective. Outsourcing work to an IT company offering managed services is like having a team of IT staff, but at just a fraction of the cost.
Security management
Security management is a popular service offered by IT companies. Every company should make data protection and security a priority as it is paramount to the success of their business. Many IT companies offer to create and implement security plans for their clients, along with offering services such as 24/7 monitoring and virus control. |
| IT companies offering managed services can monitor your IT system remotely. |
Troubleshooting problems
If you added up the number of hours you have spent troubleshooting IT problems, you would probably be horrified at the total. Far too many companies waste time trying to fix their own IT problems when they could be concentrating on other elements of their business. Remember in business time wasted is money wasted.By outsourcing your troubleshooting and problem solving to an IT company offering managed services, you can rid yourself of this hassle. The team of experts at the IT Company will usually be able to troubleshoot and fix problems within minutes. They will also be able to fix your IT issues remotely so there is no need to disturb you at work. This will lead to increased productivity, happy staff and far less downtime!
Managing your server
The more time your server is down for, the more money you will lose, especially if you run an ecommerce website. As well as customers not being able to access your website, an inactive server will also prevent employees from being able to access their emails.By choosing server management as one of your managed services you can have the peace of mind knowing that you will always be connected. Businesses have the option to either house their own server, or lease one from a web host provider. The second option is the least expensive and most common for small to medium sized businesses.
Software updates and disaster recovery
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| Managed services: Updating software is essential as it helps to prevent attacks and viruses |
Updating software can be time consuming, which is why so many businesses put off doing it for as long as possible. The problem is that outdated software can actually put your business at risk from viruses and attacks. Updating software is something that your IT Company can take care of for you. They will usually update your software out of office hours so that your employees’ work will not be affected.
Data backup and disaster recovery should be a high priority for all businesses, yet so many of them fail to acknowledge its importance. Simply thinking that it will not happen to you is not a solution. Instead you need a plan in place that ensures data is regularly backed up, whether this is to discs or cloud storage.
If this is something that you feel you do not have the time to implement in-house then why not select it as one of your managed services? The IT experts will ensure that all of you data is backed up sufficiently and will be able to provide remote access to virtual servers, should something unfortunate happen to your work place.
With so many advantages, it is no wonder that more and more businesses are choosing to outsource their IT management to companies offering managed services every day such as Cheeky Munkey. Whilst helping businesses to reduce their costs, they also enable them to increase efficiency, raise productivity and keep their IT connections secure.
Image credits: Docklandsboy & InfoMofo
Faizan Ahmad About the Author:
This article is posted by Faizan who is the Author and Founder of TechSenser. He is a Professional Blogger from India and a passionate writer about Technology, Gadgets, How-to-Guides, etc. You can connect him on Google+.
