Corporate world is a merciless playing field for competing companies and one small mistake can lead to immense losses. Communication system is the backbone of every growing company that wants to aggressively sell its products or services.
Business collaborations can succeed or fail depending on the connection quality and available solutions. A lack of proper and efficient communication among the key people can result in a loss of business.
In order to eliminate all the bottlenecks in communications, companies are fast switching to VoIP or Voice over Internet Protocol. The initial releases of this communication technology did not quite impress as expected.
However, within the next few years several advancements were made and quality of connection as well as the performance was vastly improved. Virtual connectivity is now a reality and the market is responding positively towards adopting it. The current trend in the marketplace is to move to the cloud.
There are several cloud based providers in the market who are offering communications solutions to small, medium and large scale businesses. If you have decided to hire the services of a cloud-based service provider, it is imperative to set your priorities right and this includes both security and analytics.
Analytics will give you a perspective about the robustness of the system. It would also help you to understand whether your connection is vulnerable to hackers who are on the prowl to steal valuable information or VoIP minutes.
In order to choose the perfect service provider in the market, it is important that you do a little research about the providers and make the choice based on facts. You need to ask questions so as to understand the real goal of the service providers. There are several service providers who enter the market with the sole aim of making profit.
However, you need to find companies that not only want to make profit but are interested to provide real solutions to business problems. Customers are never the priority of companies that want to only make profit and not help businesses through proper solutions.
It is really challenging to understand the real motive of service providers but you can get an idea if you analyse their sales pitch. Vendors who are ready to only offer you their package deal are not at all interested in your business needs or providing solutions.
They intend to only close the sales deal. If you choose one such provider then things might look fine initially but as your expand and look to add more features, you will find that the performance of your communication system starts to go downhill. It is likely that you are not going to find the vendor by your side during such a crucial period.
On the other hand, if you choose a vendor who wants to learn about your business challenges and is eager to provide solutions to the business problem. You should choose the vendor who is ready to recommend the solutions that can suffice your business needs.
There are companies like Toshiba who have come up with innovative cloud-based solution like UCedge. The advantages of using this cloud-based solution are:
• Only one number can be used to make or receive calls from a variety of devices like Tablets, Smartphones etc.
• You can use UCedge to work from anywhere and use any mobile devices to access the centralized communication system
• The privacy of your mobile number can be protected by providing only the office phone number as the caller ID.
• You will be able to make overseas calls from your mobile phone at even landline rates
• Office voicemails can be easily accessed using the UCedge solution
The best thing about UCedge is that it is even compatible with other popular solutions like Strata CIX, VIPedge and IPedge.
Michelle Patterson
About the Author:
Michelle Patterson is excited with the new technologies that are threatening to change the way we stay in touch and communicate, particular in business. She works with companies that are introducing these technologies to make understanding them easy for regular people.
Business collaborations can succeed or fail depending on the connection quality and available solutions. A lack of proper and efficient communication among the key people can result in a loss of business.
In order to eliminate all the bottlenecks in communications, companies are fast switching to VoIP or Voice over Internet Protocol. The initial releases of this communication technology did not quite impress as expected.
However, within the next few years several advancements were made and quality of connection as well as the performance was vastly improved. Virtual connectivity is now a reality and the market is responding positively towards adopting it. The current trend in the marketplace is to move to the cloud.
There are several cloud based providers in the market who are offering communications solutions to small, medium and large scale businesses. If you have decided to hire the services of a cloud-based service provider, it is imperative to set your priorities right and this includes both security and analytics.
Analytics will give you a perspective about the robustness of the system. It would also help you to understand whether your connection is vulnerable to hackers who are on the prowl to steal valuable information or VoIP minutes.
In order to choose the perfect service provider in the market, it is important that you do a little research about the providers and make the choice based on facts. You need to ask questions so as to understand the real goal of the service providers. There are several service providers who enter the market with the sole aim of making profit.
However, you need to find companies that not only want to make profit but are interested to provide real solutions to business problems. Customers are never the priority of companies that want to only make profit and not help businesses through proper solutions.
It is really challenging to understand the real motive of service providers but you can get an idea if you analyse their sales pitch. Vendors who are ready to only offer you their package deal are not at all interested in your business needs or providing solutions.
They intend to only close the sales deal. If you choose one such provider then things might look fine initially but as your expand and look to add more features, you will find that the performance of your communication system starts to go downhill. It is likely that you are not going to find the vendor by your side during such a crucial period.
On the other hand, if you choose a vendor who wants to learn about your business challenges and is eager to provide solutions to the business problem. You should choose the vendor who is ready to recommend the solutions that can suffice your business needs.
There are companies like Toshiba who have come up with innovative cloud-based solution like UCedge. The advantages of using this cloud-based solution are:
• Only one number can be used to make or receive calls from a variety of devices like Tablets, Smartphones etc.
• You can use UCedge to work from anywhere and use any mobile devices to access the centralized communication system
• The privacy of your mobile number can be protected by providing only the office phone number as the caller ID.
• You will be able to make overseas calls from your mobile phone at even landline rates
• Office voicemails can be easily accessed using the UCedge solution
The best thing about UCedge is that it is even compatible with other popular solutions like Strata CIX, VIPedge and IPedge.
Michelle PattersonAbout the Author:
Michelle Patterson is excited with the new technologies that are threatening to change the way we stay in touch and communicate, particular in business. She works with companies that are introducing these technologies to make understanding them easy for regular people.
